Purpose of this policy

This Privacy Policy explains how Move! with Mona collects, uses, stores and protects personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who I am

I am Mona Alkayyal trading as Move! With Mona. I am responsible for the personal information I collect.

You can contact me at movewithmonapt@gmail.com.

Information I collect and how I use it

If you apply for membership using the Google application form linked from my website, or contact me by email or telephone, I collect the information you choose to provide. This may include your name, contact details, application answers, and, where relevant, information about your health or injuries.

I use this information to consider membership applications, communicate with you, arrange and provide personal training or coaching, and keep the records needed to run my business.

I process information about your application and services to take steps you request before entering into an agreement and to provide services you have agreed to. I keep records where needed to meet legal obligations. I may also use information where necessary for my legitimate interests in running and securing my website and business.

If you provide health or injury information, I use it to consider your application and help provide training safely.

Sharing and keeping your information

I do not sell your personal information or share it with third parties for their own marketing.

I share relevant information with service providers where needed to run my business and provide my services. These include Google, which provides the application form and email services I use, and my website hosting provider. If I use appointment or payment providers, they may receive information needed to arrange or process the service. I may also disclose information where required by law.

Google may process information outside the UK. Where this happens, appropriate safeguards will be used as required by data protection law.

I keep information only for as long as needed to manage your application or provide my services, and for any longer period required by law. I take reasonable steps to keep it secure.

Your rights

You can ask me to provide a copy of your personal information, correct it, delete it or restrict how I use it. If I rely on your consent, you can withdraw it.

Complaints

To make a request, contact me at movewithmonapt@gmail.com.

If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, online or by calling 0303 123 1113.